FAQ's

CAN I REQUEST A SAMPLE?

Yes, samples are only available for linear items such as coving’s and skirting’s etc and include a small shipping fee.  

Samples with a quantity of 1-4 can be sent with a trackable courier at a cost of £6 +VAT (£7.20) to any UK Mainland address.  

Multiple samples will be priced on request,

Please email us with your full contact details and sample requirements, payment can either be made over the phone or by bank transfer.  

 

 

WHAT AREAS DO YOU DELIVER TO AND HOW MUCH WILL IT COST ?

We can delivery anywhere in mainland UK free of charge for orders over the value of £100.

Orders under this amount will incur a cost of £20 for post and packing

£20 Isle of Wight

 

£25 for Scottish Highlands

 

£35 Northern Ireland

 

ALL ORDERS DELIVERED TO THE ABOVE MENTIONED AREAS WILL BE CHARGED CARRIAGE REGARDLESS OF VALUE.

Please contact us for a price to ship to Ireland

 

WHEN WILL MY GOODS BE DELIVERED? 

After your order has been received we normally deliver within 2 working days.

 

REFUND POLICY, DELIVERY AND DAMAGES. 

See the Terms and Conditions section of this website for our refund policy.

 

WHAT ADHESIVE SHOULD I USE AND HOW MUCH WILL I NEED?

We recommend our Decor-Grip adhesive and Decor-Grip PLUS joint adhesive which can be found in the Accessories section of this website.

One tube of Decor-Grip adhesive will fix 5-7 meters of coving depending on size, one tube of Adefix Plus joint filler will fill up to 35 joints.

 

WHAT DO YOU USE TO CUT COVING? 

A fine tooth saw and mitre box is all you need, see our Accessories section on this website.

 

HOW DO YOU CUT CORNERS?

You will need a mitre block and saw as above, a full installation guide is supplied with all products to assist you.

 

HOW EASY ARE YOUR PRODUCTS TO INSTALL ?

All nmc-copley mouldings are made in premium hard resin making them lighter than plaster and much easier to handle and fix. Due to its low weight it makes it easy for just one person to install.

 

CAN I INSTALL IN BATHROOMS ?

Yes, but please make sure all surfaces are dry before installation and that the product wont be in direct contact with running water ie. in the shower.

 

CAN I INSTALL OUTSIDE? 

All our mouldings are weather resistant and can be used to enhance the outside of your home, just finish with an exterior paint.